HMRC Services for Small Businesses – Quick Guide

8th January 2018

Customer Service

  • HMRC Customer Service has been improved with more staff and longer opening hours
  • Customer service can be accessed via phone, web chat and Twitter

Small Business Partners

  • Small businesses can find business partners through Growth Hubs in England
  • All business partners have received small business support packs to support them
  • This will help them in partnering up with small businesses to provide them with growth options

Tax Relief

  • For advice on tax relief you should consult your tax advisor
  • Tax relief known as Entrepreneurs’ relief gives you a 10% Capital Gains tax relief when you sell your business
  • Small Business Research and Development Relief is available as tax relief or credit for research and development costs
  • Employment Allowance also applies to small business when they employ another member of staff other than themselves
  • This tax relief helps small businesses to hire employees especially those under 21 (they are exempt from NICs)

Small Business Investment Schemes

  • Online system for small business owners to access some Investment Schemes
  • Investment Schemes for small businesses include the Enterprise Investment Scheme, Venture Capital Trust Scheme and Seed Enterprise Investment Scheme
  • The Annual Investment Allowance funds small businesses that need capital to invest in new plant and machinery


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